Shipping policy

🛍️ Shopping Policy

1. Order Processing

  • All orders are processed within 1–3 business days.

  • After placing an order, you will receive a confirmation email.

  • During holidays, promotions, or high-volume periods, processing times may be slightly delayed.

2. Shipping Policy

  • We offer nationwide shipping.

  • Estimated delivery time: 3–7 business days.

  • Shipping charges will be calculated and displayed at checkout.

  • Once your order is shipped, a tracking number will be provided (if applicable).

3. Payment Policy

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Credit / Debit Cards

  • Mobile Payment Services (if applicable)

  • Secure Online Payment Gateway

All payments are processed securely through encrypted systems.

4. Return & Exchange Policy

  • Items can be returned or exchanged within 7 days of delivery.

  • Products must be unused, in original packaging, and in resellable condition.

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

  • Certain items (such as sale items, personal care products, or customized products) may not be eligible for return.

5. Refund Policy

  • Once the returned item is received and inspected, refunds will be processed within 5–7 business days.

  • Refunds will be issued to the original payment method.

  • For COD orders, refunds may be processed via bank transfer.

6. Cancellation Policy

  • Orders can be canceled before they are shipped.

  • Once shipped, cancellation is not possible. You may initiate a return after delivery.

7. Customer Support

For any questions or assistance, please contact us:

📧 Email: yourstore@email.com
📞 Phone: +880XXXXXXXXXX
🕒 Support Hours: Sunday – Thursday, 10 AM – 6 PM

8. Privacy & Security

We respect your privacy. Your personal information is kept secure and will not be shared with third parties except as required by law.